Privacy Policy

Privacy Policy

Last Updated: January 2026

At MaxLife Care UK, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, services, or training programs.

By using our website or services, you agree to the practices described in this policy.

1. Who We Are

MaxLife Care UK provides Compassionate Community Care and professional healthcare training across the United Kingdom. We deliver home-based care services and nurse training while maintaining the highest standards of confidentiality, integrity, and data protection.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Full name

• Email address

• Phone number

• Postal address

• Date of birth (where required for care services)

• Professional details (for training applications)

Health Information (where applicable)

For care services, we may collect relevant medical or care-related information necessary to provide safe and appropriate support.

Technical Information

• IP address

• Browser type and device information

• Website usage data (pages visited, time spent)

3. How We Use Your Information

We use your information to:

• Provide community care and healthcare training services

• Respond to enquiries and contact requests

• Develop personalised care plans

• Process applications and registrations

• Improve our website and services

• Meet legal and regulatory obligations

• Communicate important updates or service information

We only collect data that is necessary and relevant to delivering our services.

4. Legal Basis for Processing

We process personal data based on one or more of the following:

• Your consent

• Contractual necessity (to provide care or training)

• Legal obligations

• Legitimate interests (service improvement and communication)

Health-related data is handled with enhanced protection and only processed when strictly required.

5. How We Protect Your Data

MaxLife Care UK takes appropriate technical and organisational measures to safeguard your information, including:

• Secure data storage systems

• Restricted staff access

• Confidentiality agreements

• Regular security reviews

• Encrypted communication where applicable

All staff are trained in data protection and confidentiality.

6. Sharing Your Information

We do not sell your personal data.

We may share information only when necessary with:

• Healthcare professionals involved in your care

• Regulatory authorities (when legally required)

• Trusted service providers supporting our operations

All third parties are required to respect confidentiality and data protection laws.

7. Disclosure & Barring Service (DBS)

For staff and relevant applicants, DBS checks are conducted to ensure client safety. Information gathered through DBS processes is handled securely and in compliance with UK regulations.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion (where legally permitted)

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

9. Cookies

Our website may use cookies to enhance user experience and analyse website traffic. You can control cookie preferences through your browser settings.

10. Data Retention

We retain personal information only for as long as necessary to fulfil service, legal, and regulatory requirements.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: info@maxlifecareltd.co.uk

You may also write to us at our registered offices.