Modern Slavery and Human Trafficking Statement
- Maxlife Care UK
- About Us
Modern Slavery and Human Trafficking Statement
Statement Date: October 2025
Published in accordance with: Section 54 of the Modern Slavery Act 2015
- Introduction
This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes Alas Healthcare slavery and human trafficking statement issued on October 2025.
Modern slavery is a heinous crime and a morally reprehensible act that deprives a person’s liberty and dignity for another person’s gain. It is a real problem for millions of people around the world, including many in developed countries, who are being kept and exploited in various forms of slavery. Every company has a responsibility to be alert to the risks, however small, in its business and in its supply chain.
Modern Slavery and Human Trafficking Statement
Statement Date: November 2025
Published in accordance with: Section 54 of the Modern Slavery Act 2015
- Introduction
This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes Maxlife Care Ltd slavery and human trafficking statement issued – November 2025.
Modern slavery is a heinous crime and a morally reprehensible act that deprives a person’s liberty and dignity for another person’s gain. It is a real problem for millions of people around the world, including many in developed countries, who are being kept and exploited in various forms of slavery. Every company has a responsibility to be alert to the risks, however small, in its business and in its supply chain.
Maxlife Care Ltd is absolutely committed to preventing slavery and human trafficking in all its forms, both within our organization and throughout our supply chains. This statement sets out the actions we have taken and will continue to take to understand all potential modern slavery risks and to implement steps to prevent slavery and human trafficking in our own operations and supply chain.
- Our Organization and Supply Chains
2.1 Our Business
Maxlife Care Ltd is a leading provider of person-centered care services for elderly, vulnerable, and disabled individuals across the United Kingdom. We operate in the healthcare and social care sector, delivering compassionate, high-quality care in the familiar surroundings of our service users’ homes.
Our services include:
Personal care and support
Companionship and social interaction
Medication management
Specialized dementia care
Complex care needs support
Healthcare professional training programs
2.2 Our Supply Chain
Our supply chain includes, but is not limited to:
Recruitment Agencies: For temporary and permanent staffing solutions
Medical and PPE Suppliers: Personal protective equipment, medical supplies, and healthcare products
Training Providers: For staff development and mandatory training
IT and Software Providers: For care management systems and administrative tools
Facilities and Equipment Suppliers: Office supplies, cleaning services, and equipment maintenance
Professional Services: Legal, financial, and consultancy services
Transport Providers: Vehicle leasing and fleet management
We recognize that certain sectors within our supply chain, particularly recruitment, medical supplies, and facilities management, may present higher risks of modern slavery, and we pay particular attention to due diligence in these areas.
2.3 Countries of Operation
Our operations are primarily based in the United Kingdom. However, we recognize that our supply chains may extend internationally, particularly for medical supplies and IT services. We are committed to understanding and addressing modern slavery risks wherever they may exist in our supply chain.
- Our Policies on Slavery and Human Trafficking
We have implemented robust policies and procedures to prevent modern slavery and human trafficking in our operations and supply chains:
3.1 Modern Slavery Policy
Our Modern Slavery Policy clearly states our zero-tolerance approach to modern slavery and human trafficking. It sets out our commitment to acting ethically and with integrity in all our business relationships and to implementing and enforcing effective systems and controls to ensure slavery and human trafficking are not taking place anywhere in our supply chains.
3.2 Recruitment and Employment Policy
Our recruitment policy ensures that:
All employees have the legal right to work in the UK, verified through comprehensive right to work checks
All employees are provided with written terms and conditions of employment in a language they understand
All employees are paid at least the National Living Wage and receive payslips showing deductions and payments
No employees are required to pay for their recruitment or employment
All employees have access to their identification documents at all times
All employees are free to leave employment with appropriate notice
3.3 Whistleblowing Policy
We encourage all our employees, customers, and business partners to report any concerns related to our direct activities or supply chains. Our Whistleblowing Policy provides multiple confidential reporting channels and protects whistleblowers from retaliation. We are committed to investigating all reports thoroughly and taking appropriate action.
3.4 Code of Conduct
Our Code of Conduct sets clear expectations for ethical business practices and prohibits any form of forced labour, child labour, or human trafficking. All employees are required to acknowledge and comply with this Code.
3.5 Supplier Code of Conduct
We require all our suppliers to commit to our Supplier Code of Conduct, which includes specific provisions prohibiting modern slavery and human trafficking. Suppliers are required to ensure that these standards cascade through their own supply chains.
- Due Diligence Processes for Slavery and Human Trafficking
We have implemented comprehensive due diligence processes to identify and mitigate the risk of modern slavery in our operations and supply chains:
4.1 Recruitment Due Diligence
Rigorous pre-employment screening including identity verification, right to work checks, and DBS checks for all care staff
Face-to-face interviews to assess understanding of employment terms and identify any signs of coercion
Verification that all recruitment fees are paid by the employer, not the employee
Regular audits of recruitment agencies to ensure compliance with ethical recruitment practices
Monitoring of recruitment agency fees and practices
Direct employment practices wherever possible to minimize third-party recruitment risks
4.2 Employment Practices
Fair and transparent employment contracts provided in employees’ first language where necessary
Regular payroll audits to ensure compliance with National Living Wage and proper deductions
Regular welfare checks and one-to-one meetings with all staff members
Open door policy for staff to raise concerns without fear of retaliation
Employee satisfaction surveys including questions about working conditions
Accessible HR support and grievance procedures
4.3 Supply Chain Due Diligence
Pre-qualification questionnaires for all new suppliers including modern slavery provisions
Requirement for suppliers to provide their own modern slavery statement (where applicable)
Risk assessment of all suppliers based on sector, geography, and business model
Enhanced due diligence for high-risk suppliers including site visits where appropriate
Contractual requirements for suppliers to comply with Modern Slavery Act 2015
Right to audit supplier facilities and employment practices
Regular supplier reviews and performance monitoring
- Risk Assessment and Management
We have conducted a comprehensive risk assessment to identify areas of potential risk in our business and supply chains:
5.1 Identified Risk Areas
The healthcare and social care sector presents specific modern slavery risks that we actively monitor:
Migrant Workers: Healthcare sector often employs migrant workers who may be more vulnerable to exploitation
Recruitment Agencies: Use of third-party recruitment agencies, particularly international recruitment, presents risks
Care Workers: Low-paid workers in the care sector may be susceptible to exploitation
Global Supply Chains: Medical equipment and PPE often sourced from countries with higher modern slavery risks
Subcontracting: Use of subcontractors in facilities management and cleaning services
5.2 Mitigation Measures
To address these risks, we have implemented the following measures:
Enhanced screening and ongoing monitoring of all recruitment agencies, with preference for direct recruitment
Regular engagement with migrant workers to ensure they understand their rights and can raise concerns
Language support and cultural awareness programs to ensure all workers feel supported
Supplier diversity program to reduce dependence on high-risk supply chains
Transparent and fair remuneration practices exceeding National Living Wage
Regular anonymous surveys to identify any concerns among workforce
Collaboration with industry bodies and law enforcement to share intelligence on modern slavery risks
- Training and Capacity Building
We provide comprehensive training to ensure our staff understand modern slavery risks and how to respond:
6.1 Staff Training
All Staff: Annual e-learning module on modern slavery awareness covering definitions, indicators, and reporting procedures
Management: Enhanced training on due diligence, risk assessment, and investigation procedures
HR and Recruitment Team: Specialized training on ethical recruitment, right to work verification, and identifying exploitation indicators
Procurement Team: Training on supply chain risk assessment, supplier evaluation, and audit procedures
Board and Senior Leadership: Strategic briefings on modern slavery legislation, reputational risks, and organizational responsibilities
6.2 Recognizing Signs of Modern Slavery
Our training ensures staff can recognize potential indicators including:
Physical appearance: malnourishment, untreated injuries, poor personal hygiene
Behavioural indicators: fearfulness, submission, inability to speak for oneself
Working and living conditions: excessive working hours, living at workplace, lack of personal possessions
Financial indicators: no access to earnings, lack of employment contract, deductions from wages
Movement and documentation: restriction of movement, retention of identity documents
6.3 Reporting Procedures
All staff are trained on how to report concerns through multiple confidential channels including direct line management, HR, our whistleblowing hotline, and external authorities such as the Modern Slavery Helpline (08000 121 700) and local police.
- Effectiveness and Key Performance Indicators
We measure the effectiveness of our efforts to combat modern slavery through the following Key Performance Indicators (KPIs):
Employment Practices
100% completion of right to work checks for all employees
100% of employees receiving written contracts in a language they understand
Zero instances of employees paying recruitment fees
100% compliance with National Living Wage requirements
Training and Awareness
100% of staff completing annual modern slavery awareness training
100% of procurement and HR staff completing specialized training
Number of staff raising awareness questions or concerns (target: increasing trend)
Supply Chain Management
100% of high-risk suppliers completing modern slavery questionnaires
100% of new contracts including modern slavery clauses
Number of supplier audits completed annually (target: 100% of high-risk suppliers)
Percentage of suppliers with published modern slavery statements (target: 100% where applicable)
Reporting and Investigation
Number of concerns raised through whistleblowing channels
100% of concerns investigated within defined timeframes
Number of corrective actions implemented
Zero tolerance for confirmed cases of modern slavery
- Progress During 2024
During the current reporting period, we have:
Conducted a comprehensive risk assessment of our entire supply chain
Updated our Supplier Code of Conduct with enhanced modern slavery provisions
Implemented a new supplier pre-qualification process including modern slavery screening
Delivered modern slavery training to 100% of our employees
Completed audits of all high-risk recruitment agencies
Introduced quarterly modern slavery reporting to the Board
Joined industry collaborative initiatives on modern slavery prevention
Enhanced our whistleblowing procedures with additional reporting channels
- Future Commitments
We remain committed to continuous improvement in our approach to preventing modern slavery. In the coming year (2025), we will:
Implement advanced data analytics to identify potential modern slavery indicators in our workforce
Expand our supplier audit program to cover 100% of medium-risk suppliers
Develop a supplier development program to support smaller suppliers in improving their practices
Enhance our due diligence on international supply chains, particularly for medical equipment
Strengthen partnerships with law enforcement and NGOs working to combat modern slavery
Conduct independent third-party assurance of our modern slavery practices
Implement blockchain or other traceability technologies for high-risk supply chains
Establish a modern slavery incident response plan
Increase engagement with service users and their families as additional eyes and ears
- Governance and Accountability
Responsibility for our modern slavery program sits at the highest level of our organization:
Board of Directors: Overall accountability for modern slavery compliance and reviews this statement annually
Executive Leadership: Designated executive sponsor responsible for program implementation and reporting
Modern Slavery Working Group: Cross-functional team meets quarterly to oversee implementation of policies and procedures
Internal Audit: Annual audit of modern slavery controls and processes
All Employees: Personal responsibility to uphold our zero-tolerance policy and report concerns
- Approval and Review
This statement has been approved by the Board of Directors of Maxlife Care Ltd and will be reviewed and updated annually. The statement is published on our website and is available to all stakeholders.
We recognize that combating modern slavery is an ongoing process requiring continuous vigilance, improvement, and collaboration. We are committed to doing our part to eradicate this crime from our business and supply chains.
This statement is made on behalf of Maxlife Care Ltd
Signed by the Board of Directors
Maxlife Care Ltd
Date: November 2025
Next Review Date: November 2026
- Contact and Reporting
If you have any questions regarding this statement or wish to report concerns related to modern slavery, please contact us:
Maxlife Care Ltd
Address: Cumberland House, Grosvenor Square, Cumberland Place, Southampton, England SO15 2BG
Email: info@maxlifecareltd.co.uk
Phone: 017885561759
Website: https://maxlifecareltd.co.uk
External Reporting: You can also report concerns to:
Modern Slavery Helpline: 08000 121 700
Crimestoppers: 0800 555 111
Police: Call 999 (emergency) or 101 (non-emergency)